Close-up of an old, weathered metal electrical or mechanical panel with control dial and engraved instructions.

ACCESSIBILITY

Commitment to Accessibility

The Museum of Health Care is committed to providing an inclusive, safe, and welcoming environment for all visitors. We recognize that accessibility is an essential part of meaningful engagement with heritage, education, and community. We are actively working to identify, reduce, and remove barriers to participation in our spaces, services, and programs.

Physical Accessibility

Entrance: The museum’s main entrance is wheelchair accessible.

Galleries: All public exhibition spaces are accessible by elevator.

Washrooms: Washrooms are available on-site; however, please note they are not wheelchair accessible at this time.

Seating: Benches and seating areas are available throughout the museum.

Parking

Exterior of the Museum of Health Care at Kingston, showing a red modern section with large glass windows and an older stone building with a copper roof to the right.

The museum does not have its own parking lot, but limited metered parking is available on George Street near the museum.

A human skeleton model displayed in a museum exhibit, with a label that says 'Teaching skeleton.'

Sensory Considerations

The museum is generally a quiet environment, though some exhibits include audio or video components.

Lighting levels vary by gallery but are generally moderate.
The museum is part of Kingston General Hospital’s intercom system and may occasionally receive hospital announcements, which can be sudden and disruptive for some visitors.
If you or someone in your group would benefit from a sensory-friendly visit, please contact us to discuss available options or plan your visit accordingly.

Support Persons and Service Animals

Support persons are welcome and receive free admission when accompanying a visitor with accessibility needs.

Certified service animals are welcome throughout the museum.

Programs and Tours

A woman sitting on the floor engaging with two children, a boy and a girl, in a room with beige and light green walls. The girl is holding a small wooden percussion instrument, and the boy is sitting nearby with an open black bag in front of him. There are two chairs against the wall in the background.

We strive to make our guided tours and public programs as accessible as possible. If you or your group require accommodations (e.g., mobility support, adjusted pace, quiet space), please let us know in advance.

While the Children’s Gallery and Purse of the Past outdoor tour are designed to be engaging for all ages, some terrain or spaces may present challenges for mobility devices.

Contact Us

We welcome feedback and questions about accessibility at the Museum of Health Care. Please contact us to share your needs, ask questions, or request accommodations: